Cancellation of Service and Refund Policy
At VWebTech, we strive to provide our customers with high-quality services and products. However, we understand that circumstances may arise where you need to cancel a service or request a refund. Please review our cancellation and refund policy outlined below.
1. Cancellation of Service:
If you wish to cancel a service agreement with VWebTech, please notify us in writing at least [insert number] days prior to the desired cancellation date. Failure to provide sufficient notice may result in additional charges.
Upon receipt of your cancellation request, we will assess any applicable cancellation fees. These fees may vary depending on the nature and duration of the service agreement. In general, cancellation fees amount to 30% of the remaining contract value.
2. Refund Policy for Software Items:
We do not offer refunds for software items purchased from VWebTech. Once a software item has been purchased and delivered, it is considered a final sale. We encourage you to thoroughly evaluate our software products before making a purchase decision.
3. Exceptions to Refund Policy:
In certain circumstances, we may consider exceptions to our no-refund policy for software items. These circumstances may include:
- Demonstrable technical issues or defects that prevent the software from functioning as intended.
- Duplicate purchases or billing errors.
- Compliance with applicable consumer protection laws.
Requests for refunds must be submitted in writing and accompanied by relevant documentation, such as error reports or proof of purchase.
4. Contact Us:
If you have any questions or concerns about our cancellation or refund policy, please contact us at v4webtech@gmail.com. Our customer support team will be happy to assist you and address any issues you may have.
Last updated: 14-02-2024